Returns & Exchanges

IMS Branded Solutions is committed to unparalleled service and quality products. Upon delivery your item should be free of defects of material and embroidery, i.e.: structure, composition and workmanship. One of our Quality Control representatives will thoroughly inspect your item prior to packaging. If you happen to receive damaged or defective merchandise, please contact an IMS Service Representative immediately!

Personalized (logoed/decorated) merchandise CANNOT BE RETURNED unless defective!