Shipping and Return Policy

The apparel on this store is sourced directly from the manufacturer and embroidered in-house to your specific needs. Please allow a minimum 2-week turnaround. If it has been longer than 2 weeks, feel free to contact us at storeorders@imslogoshop.com for a status update. Please provide your company name and order number in your inquiry.

Orders are processed Mon-Fri during normal business hours.

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.